Would it be possible to search the contacts using any of the fields rather than just the name or business name? I can see many uses for such searches.
For example, someone calls and leaves a message about their puppy but doesn't leave their name. If I could search by phone numbers I could find that customer and know who they are and details about their puppy before I return their call.
Or someone from a particular city applies for a puppy and I know I already have one puppy in that city but can't remember the name of the family. I could search for the name of the city and find the family.
For example, someone calls and leaves a message about their puppy but doesn't leave their name. If I could search by phone numbers I could find that customer and know who they are and details about their puppy before I return their call.
Or someone from a particular city applies for a puppy and I know I already have one puppy in that city but can't remember the name of the family. I could search for the name of the city and find the family.